Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.batstonehome.com Website (the "Website") operated by Batstone Home, LLC, a(n) Limited Liability Company formed in Pennsylvania, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information from, how we use this information, what happens if we don't have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Specific Piece of Information Legal basis for processing this information Where we get this information How we use this information What happens if we don't have this information
Name
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer
  • Social networks;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
Postal/Shipping Address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Information submitted by the consumer
  • Analytics;
  • Marketing and advertising;
  • Participatio n in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for providing customer service will not be possible
Billing Address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.

Information submitted by the consumer.
  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for providing customer service will not be possible
IP Address
  • The user has provided consent to the processing of their information;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics
Email address
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer;
  • Social networks;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Analytics;
  • Marketing and advertising;
  • Participation in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for providing customer service will not be possible
Browsing history
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer;
  • Tracking pixels
  • Social networks;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Marketing and advertising;
  • Participation in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
Search History
  • The user has provided consent to the processing of their information.
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Tracking pixels.
  • Social networks;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Marketing and advertising;
  • Participation in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
Information regarding your interaction with our website or application.
  • The user has provided consent to the processing of their information.
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Tracking pixels.
  • Social networks;
  • The observation and recording of activities by the business, such as through the use of cookies.
  • Analytics;
  • Marketing and advertising;
  • Participatio n in surveys and contests.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.
Card Expiration Date
  • The user has provided consent to the processing of their information.
  • Processing is necessary to perform a contract with the user.
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer.
  • Auditing compliance;
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for participation in surveys and contests will notbe possible.
  • Our use of your data for providing customer service will not be possible
Credit Card or Debit Card Number
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Information submitted by the consumer.
  • Analytics;
  • Auditing compliance;
  • Enforcing our Terms of Service;
  • Performing services;
  • Our use of your data for processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing customer service;
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for participation in surveys and contests will not be possible.
  • Our use of your data for providing customer service will not be possible
Card CVV (security code)
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user.
  • Information submitted by the consumer.
  • Processing or fulfilling orders or transactions;
  • Processing payments.
  • Our use of your data for processing or fulfilling orders or transactions;
  • Our use of your data for participation in surveys and contests will not be possible.
  • Our use of your data for providing customer service will not be possible
Purchasing or consuming histories or tendencies
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary for compliance with a legal obligation
  • Information submitted by the consumer;
  • Tracking pixels.
  • Performing services;
  • Providing customer service.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible.

With whom we share your information

We share your personal information with the following categories of third parties for the following reasons:

Category of Third Party Why your information is shared with the third party
Content Management Systems
  • To manage our interactions with you;
  • To process transactions.
Financial Transactions Processors
  • To process transactions.
Internet service providers
  • To analyze your interactions with us or our website.
Parties that need to operate the website
  • To manage our interactions with you;
  • To process transactions

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

  • limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Destroying the personal information that we no longer need;
  • Physically and/or logically separating systems containing personal information from public networks such as the internet.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit.

Information retention

We retain all of the information that we collect until we no longer need the information.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at connect@batstonehome.com

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to access your information.
  2. The right to say no to the sale of your personal information.
  3. The right to request that we delete all or some of the personal information that we have collected on you.
  4. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  5. Rectification of information: the right to request that we amend any of the information that we have collected about you.
  6. The right to withdraw your consent to the processing of your data.
  7. The right to request that we restrict the processing of your data.
  8. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  9. The right to lodge a complaint regarding our collection, sharing and processing of data with the Information Commissioner's Office or any other competent authority.
  10. The right to stop receiving unwarranted direct marketing.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:
Kimberly Batstone
Owner
kimbatstone@batstonehome.com
www.batstonehome.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Postal / Shipping address;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:
Kimberly Batstone
Owner
570-350-1404
kimbatstone@batstonehome.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out this form or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Pennsylvania.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy By posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at connect@batstonehome.com.